Welcome to the ekusheyshop.com website (the "Site") operated by Ekushey Technology. We respect your privacy and like to protect your personal information.
We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected.
You can visit the Site and browse without having to provide personal details. During your visit to the Site you remain anonymous and at no time can we identify you unless you have an account on the Site and log on with your user name and password.
1. What type of data collect
We may collect various pieces of information if you like to place an order with us on the Site.
We collect, store and process your data for processing your purchase on the Site and any possible later claims, and to provide you with our exclusive services. We may collect personal information including, but not limited to, your title, name, gender, date of birth, email address, postal address, delivery address (if different), mobile number, payment details, payment card details or bank account details.
We will use your provided information to enable us to process your orders and to provide you with the services and information offered through our website and which you request. Further, we will use your provided information to administrate your account with us, verify and carry out financial transactions in relation to payments you make; audit the downloading of data from our site; improve the layout and/or content of the pages of our site and customize them for users; identify visitors on our site; carry out research on our users' demographics; send you information we think you may find useful or which you have requested from us, including information about our product lines and services, provided you have indicated that you have not objected to being contacted for these purposes. Subject to obtaining your consent we may contact you through email with details of other products and services. If you prefer not to receive any marketing communications from us, you can opt out at any time.
We may pass your name and address on to a third party (for example to our courier or supplier) in order to deliver your order. You must only submit to us the Site information which is accurate and not misleading and you need to keep it up to date and inform us about the changes.
Your actual order details may be stored with us but for security reasons cannot be retrieved directly by us. However, you may access this information by logging into your account on our Site. Here you can view the details of your orders that have been completed, those which are open and those which are shortly to be dispatched and administrate your address details, bank details ( for refund purposes) and any newsletter to which you may have subscribed. You undertake to treat the personal access data confidentially and not make it available to unauthorized third parties. We cannot assume any liability for misuse of passwords unless this misuse is our fault.
Other uses of your Personal Information
We may use your personal information for market research. Your details are anonymous and will only be used for statistical purposes. You can choose to opt out of this at any time. Any answers to surveys or opinion polls we may ask you to complete will not be forwarded on to third parties. Disclosing your email address is only necessary if you would like to take part in the competition. We save the answers of our surveys separately from your email address.
We may also send you other information about us, the Site, our other websites, our products, sales promotions, our newsletters, anything relating to other companies in our group or our business partners. If you would prefer not to receive any of this additional information as detailed in this paragraph please click the 'unsubscribe' link in any email that we send to you. Within 7 working days (days which are neither (i) a Sunday, nor (ii) a public holiday anywhere in Bangladesh) of receipt of your instruction we will cease to send you information as requested. If your instruction is unclear we will contact you for further clarification.
For any competition we use the data to notify winners and advertise our offers. You can find more details where applicable in our participation terms for the respective competition.
Third Parties and Links
We have appropriate technical and security measures to prevent unauthorized or unlawful access to or accidental loss of or destruction or damage to your personal information. When you enter the data through the Site, we collect your personal details on a secure server. We use firewalls on our servers. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you. You are responsible for protecting against unauthorized access to your password and to your computer.
4. Your rights
If you are concerned about your personal data you have the right to request access to the personal data which we may hold or process about you. You have the right to require us to correct any inaccuracies in your data free of charge. At any stage you also have the right to ask us to stop using your personal data for direct marketing purposes.
5. No spam or spoof emails
We do not tolerate spam. To report Site related spam or spoof emails, please forward the email to firstname.lastname@example.org. You may not use our communication tools to send spam or otherwise send content that would violate our User Agreement. We automatically scan and may manually filter messages to check for spam, viruses, phishing attacks and other malicious activity or illegal or prohibited content.
How you can contact us about privacy questions
If you have questions or concerns about our collection and use of your personal information, please contact our customer support team via phone or e-mail.